Since the inception of The Black and White Box, we have stored negatives indefinitely. However, as we have grown more and more we have thousands of films which take a very long time to sort through.
Negatives will be stored in our facility safely for 1 year from the date processing where they will be available for collection, free of charge.
After one year we will make our best effort to contact you for retrieval. If we do not hear back we reserve the right to no longer archive your negatives. They will be moved off-site to be destroyed.
Why We Need to Make Changes
Since there are tens of thousands of negatives being stored. The current size of the filing cabinets we use are no longer able to hold such a high volume.
It is taking us longer and longer to search for older negatives. And this time spent going through negatives costs us a lot of time at the lab.
Important Things to Note
We are still are more than fine to store negatives for periods of time. It is a courtesy we have been offering and will continue to offer to offer. Throwing away negatives is not something we ever want to promote.
We hope you all feel these changes are reasonable and understand why we have structured it like this.