What scan size should I select?
The scan size you will need depends on what you will be using the photographs for!
This resolution (approximately 3600 x 2400px) is perfect for when you need a resolution boost for things such as medium professional prints, design work or just for general, professional purpose. These scans exceed the screen resolution needed for high-quality work posting on social media or websites. Capable of printing in perfect quality in A4 and beyond.
This resolution (approximately 5444 x 3649px) is perfect for professional projects/commercial work where you demand the maximum amount of detail out of your images. Produces exceptional quality print work for exhibitions and larger scale prints up to A1 and A2 in size, and is capable of being pushed even slightly beyond.
Size approximations above will change depending on the film format. If you need scans even bigger than ‘Bigger’, contact us directly about our drum scanning services.
What scanner do you use?
We use a Fuji Frontier SP 3000. This is a state of the art film scanner that renders beautiful tones, dynamic range and has inbuilt infrared dust removal technology.
I’ve got some scanning preferences, can you take these into account when scanning my negatives?
We sure can! Simply indicate your desired preferences in the ‘Scanning Preferences’ section on the order form, and from here we can tailor our scanning service just for you!
If you’re going for a particular look for your images you are more than welcome to contact us with some reference images which we can use while scanning. For any further information you would like to tell us about your film or your order please drop us a line in the order form’s comment section.
How will my scans be delivered?
All scans are delivered via file sharing service WeTransfer. Once your photos are scanned and ready to go you will receive a WeTransfer link where you can download all of your files – but be quick; this link is only valid for 1 week! If for some reason you have not received your link within 24 hours of the due date, check your spam folder and contact us immediately. Any scans that have not been downloaded within the 1 week download period will incur a $10 re-upload fee. Upon request an alternative service to WeTransfer such as Dropbox can be used – please let us know on your order form if you would prefer this.
Do you scan XPan/ Panoramic and half-frame film?
We do! See our Pricelist for more information on processing these formats.
What format will my files be delivered in? What if I need really large files?
Like most labs, we deliver all of our scans as JPEGs. Our Fuji Frontier does this beautifully, and find there is actually a very minimal difference in quality between JPEG and TIFF, unless you are needing it especially for special circumstances. If you would like to receive your files as TIFFs, please flick us an email at [email protected] so we can work something out for you.